A Study on English Terms Used by the Staff of Front Office Department at the Grand Clarion Hotel Makassar

Arny Irhani Asmin

Abstract


Register in Sociolinguistics is a form of language used for a special situation in a particular social setting, it also known as variety of language. In hotel industry, there are many kinds of English terms used by the staff both written and spoken. This study was designed to find out the English terms, the lexical meaning and the contextual meaning of the English special terms used by the staff of Front Office department in the Grand Clarion Hotel Makassar. This study employed a descriptive qualitative method. The subject of this study is the staff of Front Office department. The data were obtained through participant observation, semi-structured interview and review of the documents. The result of the study showed that the majority of terms used in Front Office department were in English. The researcher found that there were many kinds of the English terms used by the Front Office department in the Grand Clarion Hotel Makassar. In Front Office department, 85 (eighty five) English terms were found and 36 (thirty six) of them classified as the English special terms. English special terms have different meanings both lexical and contextual. These English terms in English for Specific Purposes (ESP) is called register.

Full Text:

PDF

References


Blue, G.M & Harun, M. 2003. Hospitality Language as a Professional Skill. English for Speciļ¬c Purposes Pergamon Journal. (Online). http://

www.elsevier.com. Accessed 23 December 2012

Gregory, M. J. 1967. Aspects of Varieties Differentiation. Journal of Linguistics. 3: 177-98.

Hobson, J.M. 1998. English Communication in the Hospitality Industry: The Employees' Perspective. Published Thesis. East London: Rhodes

University.

Hudson, R.A. 1980. Sociolinguistics. Cambridge: Cambridge University Press. Segreteria. 2013. A Brief Introduction to Register Theory. (Online)

http://www.maldura.unipd.it/pdf, Accessed 20 June 2013.

Vlack, S. 2006. English for Specific Purposes. Part One Ellis & Johnson. (Online). http://www.udveksling.com. Accessed 3 Maret 2013.


Refbacks

  • There are currently no refbacks.




Copyright (c) 2014 Ethical Lingua

ISSN 2540-9190 (Online) * ISSN 2355-3448 (Print)